Build intelligent WhatsApp, RCS, and Web chatbots that automate conversations, handle queries instantly, and boost customer engagement 24/7 without human dependency.
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Transform Customer Engagement with AI-Powered Messaging Channels
Deliver messages that get read, drive action, and build stronger customer relationships—across every channel your audience uses.
Samrat has empowered 500+ businesses across India and beyond with reliable, scalable messaging solutions—helping brands improve customer engagement, boost ROI, and deliver over 1 Billion+ messages successfully.
99.9%
Delivery Uptime
500+
Businesses Served
24/7
Technical Support
3+
Years of Messaging Expertise
Trusted by Leading Brands
Manage all your communication activities in one place.
Create engagement at every touchpoint of the customer journey. Consolidate customer data from multiple sources into a unified profile and unlock deeper segmentation for better targeting.
With the Samrat Messaging Platform, you can run true omnichannel campaigns using SMS, WhatsApp, RCS, Email, Voice, Truecaller, and Chatbot channels—delivering smooth, connected customer experiences every time.
Streamline powerful communication automation to enhance your efficiency and boost overall performance. Design, schedule, and execute messaging workflows that keep your customers informed, engaged, and retained throughout their lifecycle.
Unified Communication Channel for Smarter Customer Engagement
Bulk SMS
Reach customers instantly with reliable, compliant, and high-delivery SMS. Ideal for OTPs, alerts, offers, and service updates with real-time delivery tracking.
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WhatsApp Business API
Connect with customers on the world’s most preferred channel. Automate replies, send catalog & media, support 24/7 assistance, and grow sales with smart workflows.
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RCS Messaging
Give SMS a modern upgrade. Deliver interactive messages with images, buttons, carousels, and verified branding to boost customer engagement and conversions.
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Voicebot
Say goodbye to complicated menus. Enable AI-driven conversations that understand queries, respond naturally, and reduce call-center workload with smart automation.
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Email Marketing
Send emails that are seen—and opened. Personalize campaigns, automate sequences, and track performance to drive higher conversions and engagement.
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Industries Powered by Smarter Communication
Banking & Finance
Empower customers with secure, real-time communication for transactions, authentication, and financial support.
OTPs for secure login- Transaction & balance alerts
- Loan & card offers
- Customer support & reminders
E-commerce & Retail
Enhance shopping experiences with instant updates, verification messages, and personalized promotional alerts.
- Order confirmation & tracking
- COD verification
- Offers & flash sale alerts
- Return / exchange notifications
Healthcare & Hospitals
Improve patient engagement with timely appointment alerts, medical updates, and continuous follow-up care.
- Appointment reminders
- Prescription & report updates
- Health tips and awareness
- Patient support & follow-ups
Education & Coaching Institutes
Streamline student and parent communication with automated reminders, performance updates, and academic alerts.
- Fee reminders
- Admission & exam updates
- Attendance alerts to parents
- Results and circular announcements
Travel & Hospitality
Deliver seamless travel experiences with real-time booking details, stay confirmations, and personalized offers.
- Ticket & booking confirmations
- Check-in & boarding passes
- Hotel reservation details
- Travel offers & updates
Advanced Communication Services for Modern Businesses
Chatbot Development
Integrations
Seamlessly connect your CRM, ERP, payment gateways, and business applications with our messaging API to ensure smooth workflow automation and unified communication.
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Campaign Management
Run high-performance SMS, WhatsApp and RCS campaigns with expert strategy, audience targeting, scheduling, analytics, and real-time delivery tracking to maximize conversions.
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DLT Management
End-to-end support for sender IDs, templates, and operator approvals to ensure 100% regulatory compliance and hassle-free message delivery under TRAI DLT guidelines.
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Lead Generation
Capture quality leads through targeted SMS, WhatsApp and RCS workflows that automate engagement, qualify interest, and drive conversions for your business.
Learn MoreWhy We’re the Right Choice for Your Business
We deliver reliable, secure, and scalable communication solutions that help your business grow faster and engage customers better.
Reliable Delivery
Ensure fast, accurate, and consistent message delivery every time.
Secure & Compliant
Built with strong security and full TRAI/DLT compliance.
End-to-End Support
Dedicated assistance from setup to execution.
AI & Automation
Smart automation to scale engagement and reduce manual work.
Cost-Effective Plans
Flexible pricing designed for businesses of all sizes.
Easy API Integration
Connect quickly with CRMs, ERPs, apps, and software.
Unified Dashboard
Manage all channels from one simple and powerful platform.
Customer-First Approach
We focus on long-term partnerships and measurable results.
Client Testimonials
5.0
(346+ Reviews)
“ST ITverse transformed the way we communicate with our customers. Fast delivery and reliable support make a huge difference for our operations.”
“We switched to ST ITverse due to frequent delivery failures with our previous provider. The performance has been outstanding with zero downtime.”
“Secure, scalable, and efficient platform. ST ITverse helped us increase engagement and improve customer experience drastically.”
“Great service, transparent pricing, and fast response time. ST ITverse is definitely the partner we trust for enterprise messaging.”
We’d Love to Hear From You
Have questions or need assistance? Get in touch with us to explore how our solutions can support your business growth.
Frequently Asked Questions (FAQs)
Yes, we provide AI-powered chatbot solutions and automated campaign setups for better engagement.
We offer Bulk SMS, WhatsApp API, RCS Messaging, Email, Voice, Chatbot development, API integrations, campaign management, and DLT support.
Just contact our team, share your requirements, and we’ll help you onboard instantly with API or panel access.
Yes, we provide full support for DLT onboarding, template creation, and troubleshooting.
Yes, we offer easy-to-integrate APIs compatible with most platforms and languages.
